Inbound Logistics Agent, Köln

Canadian Forces Support Unit (Europe) – Regional Civilian Personnel Office (Europe)

Recruitment Process Number 035-GC-04-25

Are you passionate about international logistics and movements? As part of a support team to the Canadian Armed Forces (CAF), based in Cologne, you will be collaborating within a team comprising of both military and civilian members. As our new Inbound Logistics Agent, you will be responsible for processing transportation service contracts to ensure that the right services are procured, compliant with regulations and cost effective. You will be working alongside two other Inbound Logistic Agents who are looking forward to guiding and supporting you when you first join the Inbound Logistics team.

What will you be doing?

• Coordinating and liaising, via telephone or email, with various government agencies, commercial transportation/shipping agents and contractors and maintaining accurate documentation and electronic records throughout the process.
• Providing information, recommendations, and advice in support of resource planning and management.
• Assisting in planning and implementing transportation plans for shipments.
• Obtaining quotes for transportation services 
• Reviewing quotes for compliance with contract conditions.
• Preparing invoice packages and ensuring documentation is complete for payment
• Producing compliant and well-organised contracting files.
• Producing compliant shipping documentation

What qualities do you offer?

• Experience of shipping and receiving international freight and organising the associated customs clearances.
• Exceptional customer service skills, with an ability to communicate clearly and professionally.
• A collaborative mindset with the willingness to support colleagues and contribute to a positive team culture.
• The ability to find appropriate solutions and make logical decisions.
• Experience liaising with various agencies, contractors, and suppliers.
• You work independently, stay organized, and can prioritize effectively.
• An eye for detail to ensure that non-compliance issues are avoided and that quality standards are maintained.
• Adaptable to changing timelines, regulations or procedures etc.

NON-NEGOTIABLE FACTORS HAVING AN IMPACT ON YOUR ELIGIBILITY FOR EMPLOYMENT

1. You must be a citizen of a current NATO member country. Only citizens of NATO member countries are eligible to apply for a NATO security clearance.
2. You must be willing to undergo a background investigation to obtain and maintain a valid security clearance certificate from your own NATO member country (if required for the specific position) and subsequently to obtain and maintain a NATO security clearance. Only citizens of NATO member countries are eligible to apply for a NATO security clearance.
3. If your country of citizenship has compulsory military service (conscription) for its citizens, you must have completed your compulsory military service (conscription) as per your country of citizenship’s legislation. If your country of citizenship does not have compulsory military service (conscription) for its citizens, this requirement is not relevant for you.
4. You must be willing to provide the required documentation to obtain ‘reliability status’.
5. You must be able to obtain and maintain a criminal record check.

OPERATIONAL & ORGANISATIONAL NEEDS

• Hours of work may vary from time-to-time.       
• Willingness and ability to complete mandatory education/training relevant to the position in Germany or Canada and maintain the relevant certification throughout the duration of employment.
• For operational or unforeseen business reasons, employees must be willing and able to work from home if requested to do so by their supervisor. However, this position is office based.

THE FOLLOWING CRITERIA ARE CONSIDERED ESSENTIAL

Essential Education: 

•  Minimum of German School Level Fachhochschulreife or equivalent.

Essential Languages:

• Fluent written and spoken English & German are BOTH essential.

Essential Experiences:

• Minimum of two (2) years of experience organising international shipping/freight.
• Experience using Microsoft Office products (e.g. Teams, Excel, Word, PowerPoint, Outlook).

Essential Skills & Abilities:

• Ability to communicate effectively orally (German & English).
• Ability to communicate effectively in writing (German & English).
• Ability to work independently.
• Ability to plan and organize.
• Analytical Skills.
• Client Service Orientation.
• Problem Solving.
• Teamwork.
• Integrity.
• Thoroughness.

-If your initial application does not clearly evidence how you meet all the ‘essential education', 'essential languages' and 'essential experiences' criteria, it cannot be considered and it will be rejected.-

-Therefore, it is important that your CV and/or motivation letter are up-to-date and that they clearly evidence all the ‘essential education', 'essential languages' and 'essential experiences' as outlined above.-

-The 'essential skills & abilities' will be assessed later on in the recruitment process via an online written assessment and an online pre-recorded video interview.-

THE FOLLOWING CRITERIA ARE CONSIDERED TO BE AN ASSET (DESIRABLE)

• Experience using SAP (or similar logistics software) is an asset.
• Experience working with the armed forces of a NATO member country is an asset.

•  

  Ability to communicate in another language of a current NATO member country (in addition to English and German) is an asset.

 Evidencing how you meet the ‘asset’ criteria will add further value to your application.

ADDITIONAL INFORMATION

·          Your application must include a valid email address and you must ensure that this address is functional and monitored at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidates' responsibility to inform us of a change of contact information during the course of this selection process. Failure to respond in a prescribed timeframe may result in elimination from this process.

·          You may be assessed using one or more of the following tools: written assessments (online or in-person), interviews (pre-recorded video, Microsoft Teams or in-person), reference checking, and other assessment tools.

·          Your overall conduct and communications, including email correspondence and telephone calls, throughout the entire process may be used in the assessment of qualifications.

·          Achieving the pass mark on any of the stages/assessments used does not guarantee you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process.

·          Appointments are based on merit, which is achieved when the person appointed meets the essential qualifications for the work to be performed, and consideration has been given to:

·          Any additional or desirable (asset criteria) to perform the work or for the organisation, currently or in the future;

·          Any current or future operational requirements; and/or

·          Any current or future organisational needs.

·          Costs associated with assessment, obtaining documentation to achieve reliability status or relocation will not be paid for or reimbursed by the employer (i.e. travel or any other associated costs/fees)

·          Lateral (internal) transfers are possible within the organization, and these individuals will be given preference in the staffing process.

·          As part of the application process, you will be expected to upload valid evidence of your legal/official entitlement to work in Germany. Please note that the Canadian Forces Support Unit (Europe) does not sponsor or arrange any work permits directly or indirectly. Furthermore, we do not arrange or cover any costs for relocation

·          Only applications submitted in English will be considered.

- You are kindly asked to apply officially via the official way only -

- Applications received via any other method will not be considered as valid -